FL-CPT

Cisco Professionals Troubleshooting (CPT)

80% of this course is hands-on

Audience

Network administrators responsible for troubleshooting in complex network environments.

Course Objectives

Participants will be imparted the required know-how for successful troubleshooting in complex multiprotocol environments with Cisco routers and switches. Theoretical knowledge is deepened in a hands-on manner in a lab environment with real equipment. Based on typical fault scenarios the participants learn how to systematically diagnose and remove upcoming network problems at the different OSI layers.

Course Content

Troubleshooting Models
Trouble Tickets
Troubleshooting with IOS Features
OSI Layer 2: Ethernet; Switching; VLANs; Trunks; Spanning Tree; Frame Relay; PPP
OSI Layer 3: IP; IPv6; Route Maps; NAT/PAT; ACLs; Routing Protocols (OSPF, EIGRP, BGP); Redistribution
Remote Access (IPSec, VPN)
Quality of Service
Transport Layer (TCP, UDP)
Application Layer (DHCP, DNS, HTTP)